Optionally, Person C (Coach/consultant) sits next to them and makes sure they follow the protocol.
1. Person A and Person B each state their alignments.
2. Person A begins saying what he wants to say to Person B in short chunks.
3. For each chunk Person B repeats back what he heard in his own words
(verbatim is ok).
4. Person B asks Person A “Is that right?”
5. Person A either says yes (goto 6) or no and repeats the chunk at
step 2 until Person A says Yes to the question “Is that right?’
6. Person B asks “is there more?” if Person A says yes, goes to the next chunk in step 2.
If Person A says no then the positions switch and Person B begins saying what he wants, step 2.
The positions can keep switching until both are done saying what they want to say
If you can’t keep protocol, checkout.
If you don’t understand when you are the listener, you may ask a question.
You may not argue, correct, or do anything else except ask a question (with the intention of understanding what you are hearing) when you are the listener.
Update: The first part is only important for people following the core protocols