So Christophe Thibaut and me, we were asked to redo our session at Mini XPDays benelux 2012.
The technique that was most appreciated was the click protocol
Yesterday Oana Juncu and me organized a Coach Retreat in Paris. Lots of people asked me about the format. This is version 2 of the Coach Retreat format. I expect it to change a lot the coming years, only step by step. We have already lost of idea’s and the trick will be to be patient and only change in small steps.
In agile we use a lot of double loop learning. While writing this up I realize that CoachRetreat is quadrupple loop learning. Not because I want mine to be bigger/better etc, it’s because I stand on the shoulders of giants.
Rachel Davies invented Coaching Dojo.
Coray Haines co-creator of Code Retreat.
Coach Retreat = Coaching Dojo + Code Retreat
(Oana invented this tag line, did I mention already I love working with people smarter then me?)
Very nice yves, could you know become a little more practical?
Yes: 1 hard rule, at coach retreat we speak the local language. (In this case French)
We started with a group Check-in
We had 6 situation agile coaches encounter at clients. These 6 situation we put on the walls of our retreat center. We asked our coaches to DotVote on the situations. The winning situation we worked on the whole day.
Really? Work the whole day on one situation?
yes, one situation. That works fine for code retreat, so we do the same.
Well you don’t have to copy everything from Corey do you?
True, but we should not reject anything without trying too. Actually the coaches in Paris initially had the same reaction you had. Yet we stuck to our plan.
That does not sounds really agile…
I actually think it was, read on and then judge.
Just like CodeRetreat we work on the same story but with different techniques.
We experiment with one technique during 65 Minutes.
5 minutes explaining the problem
10 minutes of working
5 minutes local debrief
10 min replay with the same actors
5 min local debrief
10 min replay with the same actors
5 min local debrief
15 min of group debrief (retrospective)
>> this is the first learning loop (actually the second but that will become clear later)
Then we redo the story with another coaching technique.
In total we do 4 to 5 different coaching techniques==> this is the second/Third learning loop.
His were the coaching techniques we used this CoachRetreat
We ended the day with a Circle of Questions
The click rewind is where the first learning loop comes into play. Because anyone can stop what is gong on, while it is going on and people replay what they did, you have a learning loop right in the action.
The fourth learning loop is when we will have more CoachRetreats. Then we loop at CoachRetreat level.
Already after the second sessions, people that said that they did not wanted to replay the same story the whole day had changed their mind. Participants found lots of value in the replaying of the story and experimenting with coaching styles.
One of the places were people did coach, we asked everyone (even observers) to paint.
I have also created a google group for CoachRetreat:
//groups.google.com/group/coachretreat
something I forgot:
I already received a request for a CoachRetreat in Bordeaux & Lille, Montpellier. Where do you want to organize one?
My professional life started in 1994 by doing software support for a small (7 people) IT company.
The company had a DOS program for insurance brokers. Most of their users were people who did not know much of computers.
Philippe hired me to offer free support to these people. Making his customers life as easy as possible helped the company a lot. We went from a 200 (or 300, I don’t remember anymore) customers to over 1400 customers in little over a year.
When I later started my own company in 1998, I decided I would take this to the extreme:
I offer Free Lifetime support on everything I do.
A few examples to show that I take this pretty serious:
Free support for
At ALE 2011 I did a lightning talk to challenge every consultant or consulting firm to do the same thing.
As I love recursive things, I do give FLS to this post about FLS.
my SLA? I guarantee a reply in 48 hours. And usually it’s a lot faster then 24 hours.
And now it’s my turn to ask for help: Will you help me finding someone who wants to create a logo for FLS?
Oh and when I say LIFE, I mean mine, not yours. 😉